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FEATURES

Not one feature. A whole clinic operating system.

A product suite for clinics that want to answer, book, follow up and get noticed without losing the personal touch. Ten modules, one platform, built for Nordic care.

Try Vega live

From 2,490 kr per month. No lock-in.

Göta Dental runs Welvo in live production. Read their story

E
Motion engine

Nothing static. Everything moves the way it should.

Welvo is built to feel alive: queues sort themselves, schedules breathe, calls flow through the right route.

Intelligent triage

Vega sorts the call queue in real time by urgency

Maria L
Scaling, check-up
14:20
Erik N
URGENT pain on the right
now
Sofia A
Book a consultation
15:00
Jonas H
Rebook recall
14:45

Natural language

Vega understands clinic speak, say what you want, she does it

$B

Live schedule

Bookings light up instantly, gaps show in real time

09:00
Anna K
09:30
Erik N
10:00
10:30
Maria L
11:00
11:30
Jonas H

Smart routing

Every call through the right flow, triage, book, done

Call
Triage
Book
Done
E
Listening · Around the clock
Vega is always connected, every call is an opportunity.

01 · VEGA VOICE

Vega answers and books over the phone.

Vega is our voice AI trained on clinical language. She hears, understands and confirms why the patient is calling, and writes the booking straight into your records system while the call is still going.

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Vega · call in progress
Anna L. · dental hygiene · 00:42
LIVE

02 · TEXT & CHAT

Multichannel from one place.

Text, web chat, email, Instagram DM and Facebook Messenger land in one shared inbox, one thread per patient. Vega replies automatically, but you take over manually whenever you want and can switch off a single channel with a kill switch. The same patient is recognised across channels, so no thread is lost.

Hi, can I move my appointment on Thursday?
Of course! I’ll look up available times for you.
Friday 2:30 pm or Monday 9:00 am, which suits you?
Friday 2:30 pm works perfectly.
Booked. Confirmation sent by text.

03 · WEB WIDGET

Booking right on your site.

A discreet widget in the bottom-right corner of your website. Patients get answers and book a time without picking up the phone. Theme and colors adapt to your identity.

clinic.com
Book your next appointment online
Pick a treatment and a time that suits you, we confirm within seconds.
Book via Welvo

04 · RECALL

Proactive outbound, recall & follow-up.

Vega calls patients herself for annual check-ups, missed appointments and treatment follow-ups. She books new times in the same call, without staff having to lift a finger.

Recall · 12 patients today
M
Maria S.
Last: March 2024
Booked
J
Johan H.
Last: Jan 2024
Calling out
L
Lisa B.
Last: Dec 2023
Queue
E
Erik N.
Last: Feb 2024
Booked

05 · REVIEWS

Invites patients to leave reviews.

After the visit ends, Welvo sends a personal invitation to happy patients to leave a review on Google. The result: more five-star reviews, without staff having to ask.

4.9 / 5, 312 reviews
Example data
"Fast, friendly and professional. Got an appointment the same week and was helped right away."
, Sara M., patient

06 · INSIGHTS

Real-time KPIs and conversion data.

See answered calls, booked appointments, time saved and conversion rate right in your dashboard. Know exactly how much Welvo contributes, every week, every month, every patient.

Answered
142
+18%
Booked
38
+12%
Time saved
11 h
+22%
Conversion
64%
+8%
Example data

07 · CALLBACKS

Never a dropped callback.

When Vega promises a patient a call back or a spot on the waiting list, it surfaces as a task the clinic clears. Nothing slips through the cracks, everything stays visible until it is done.

Callbacks · to clear
Anna L.
Call back about implants
Peter K.
Waiting list, urgent slot
Sofia R.
Confirm price for whitening

08 · KNOWLEDGE BASE

A knowledge base that fills itself.

When Vega lacks an answer, the question surfaces for the clinic to answer in one click. She learns from the answer and stops deflecting. Every gap you fill makes her sharper next time.

Knowledge base · gap found
Vega could not answer
Do you have parking at the clinic?

09 · AI RULES

Built for the EU AI rules.

Every AI call and chat is logged with an AI disclosure record under the EU AI Act article 50. The patient knows she is talking to AI, and you keep a traceable log that is ready for audit.

AI disclosure logged
EU AI Act, article 50
Inbound callLogged
Web chatLogged
Outbound callbackLogged

THE WHOLE PLATFORM

Ten modules. One subscription. Zero glue work.

Everything below is part of the platform and talks to the same patient data, the lead from the ad is the same lead Vega calls and the same row in your pipeline.

Reception around the clockAnswer, book and fill the gaps
Vega voiceAnswers, triages and books over the phone, inbound and outbound.Read more Omnichannel inboxPhone, text, email, web chat plus Instagram DM and Facebook Messenger, one thread per patient. Take over manually whenever you want, with a per-channel kill switch.Read more Smart rebookingCancellations are matched against the waiting list, the gap fills automatically.Read more Recall & follow-upAnnual check-ups and treatment follow-ups that run themselves.Read more
Fill the calendarMore patients, more reviews, your own site
AI marketingAutonomous Meta engine that optimises for booked revenue, not just clicks.Read more Social & studioScheduled publishing and AI images in your clinic’s style.Read more ReviewsPersonal review invitations after the visit.Read more Web widgetAnswers and booking right on your site.Read more
The brain and operationsDecisions, data and journal sync
IntelligenceDaily digest, demand trends and one-click actions.Read more InsightsReal-time KPIs, conversion and export.Read more CRM & pipelineLeads from every channel in one kanban, without manual entry.Read more IntegrationsMuntra, Wix and more, the booking lands in your system.Read more

WANT TO SEE IT IN ACTION?

Book a demo. Hear Vega live.

We’ll show you the whole product in 20 minutes, and how it can start answering calls at your clinic as early as next week.

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