Intelligent triage
Eira sorts the call queue in real time by urgency
01 · EIRA VOICE
Eira is our voice AI trained on clinical language. She hears, understands and confirms why the patient is calling, and writes the booking straight into your records system while the call is still going.
02 · TEXT & CHAT
Patients text, call or chat, and Eira keeps the same context across every channel. No double bookings, no lost thread when a patient switches from text to a call.
03 · WEB WIDGET
A discreet widget in the bottom-right corner of your website. Patients get answers and book a time without picking up the phone. Theme and colors adapt to your identity.
04 · RECALL
Eira calls patients herself for annual check-ups, missed appointments and treatment follow-ups. She books new times in the same call, without staff having to lift a finger.
05 · REVIEWS
After the visit ends, Welvo sends a personal invitation to happy patients to leave a review on Google. The result: more five-star reviews, without staff having to ask.
06 · INSIGHTS
See answered calls, booked appointments, time saved and conversion rate right in your dashboard. Know exactly how much Welvo contributes, every week, every month, every patient.
THE WHOLE PLATFORM
Everything below is part of the platform and talks to the same patient data, the lead from the ad is the same lead Eira calls and the same row in your pipeline.